We want you to love your CocoJelly purchase.
Returns
Returns are accepted within 14 days of delivery for unused items in their original condition.
Items must be returned with all original packaging.
Exchanges
Need a different color or style? Contact us and we'll do our best to help.
Non-Returnable Items
The following items are not eligible for return:
- Final sale items
- Gift cards
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.
Questions?
Please contact us before sending your return so we can help make the process as smooth as possible.
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